GLASSPRO – QUALITY SOFTWARE FOR FLAT GLASS PROCESSING AND MANUFACTURE
GlassPro SQL and GPOpt SQL have been developed by Highway Electronics Ltd., which is one of the longest established software houses in the South West, supplying computer-based business solutions.
Operating from the attractive fishing port of Brixham in Devon, Highway was established in 1983 by the Dartington Hall Trust to offer a range of specialist advisory and support services on the application of information technology. We have developed an international market for our products and services based on the skills and experience of our staff in computer technology and software development, allied to a detailed knowledge of the industries which we service.
Our aim is to ensure that the introduction of a new computer system does not become an ordeal. We are committed to providing our customers with perfectly balanced and cost effective solutions. All our systems are tried and tested in the real world and we back up all our installations with a comprehensive package of training and both software and hardware support.
To us a sale is not a one-off experience but part of an on-going commitment to our customers. When a business computerises its administration system it relies totally upon on-going trouble-free operation. We recognise this essential requirement and all our customers are offered a comprehensive package of training and support with each installation.
Our technical support staff are specialists in their field which ensures that our training is tailored to the specific requirements of the user. We have developed a comprehensive library of on-line training videos. We provide telephone and on-line support into our customer’s computer systems to ensure that problems are resolved quickly and efficiently.
Our association with Fujitsu UK enables us to offer a comprehensive range of servers, workstations and laptops backed up by nationwide 1, 3 or 5 year on-site hardware maintenance contracts, guaranteeing an effective response to any emergency.
In an industry driven by technological innovation it is vital that we are in touch with the leading edge of computer system and software developments, thus we maintain a close working relationship with the innovators in our business. We recognise that experience is the major factor in our success, and invest heavily in the continued training and development of our staff. This ensures that the advice which we give you is always the very best that is available, takes into account your future needs and reflects future market trends in information technology.
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